LeaderShip – ManagerBoat: When assessment and evaluation can be interventions in themselves.

Not long ago one of my staff came to me with a kind of weird problem.  It seems that her friend was getting sidelined as a manager for the organization she worked for by a group of employees that worked for her.  This group of women working in this organization had created an alliance with the senior manager’s wife.  They used this alliance to curry favor with the senior manager and get things to work the way they wanted, mostly it seemed, to fix their own anxiety.  This woman manager felt very overwhelmed.

Trying to be a good executive coach, I started off with good assessment.  I began listening and questioned the staff fairly closely and did a good evaluation.  As part of the assessment, I gave my staff member some forms for people in the organization to fill out.  These forms were designed to assess relationship communication, how people thought and felt about each other and their relationship quality.

As I suspected, the mere act of evaluating and assessing those relationships broke up this little conspiracy like a rowdy tomboy at a little girl’s tea party.  Once they saw that the assessment would shine light on the issues and themselves, the issue suddenly became unimportant.  The women withdrew their complaint, gave up their need for control and gave back to this lady manager the respect she deserved

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