Catch ’em In The Act! ~ Creating A More Positive Atmosphere

It is usually easy for most of us to identify things that we don’t like or that cause us pain. While this a very valuable survival skill, we often take for granted the things we do like. Spotlighting the positive can have a dramatic effect on behavior, especially in situations that involve others.

1.   Make a list of actions, relevant to the problem you are working on, that you would like the other person(s) to do more often. Be as specific and clear as possible. You may want to think in terms of small steps in the right direction. Add to your list between now and your next conversation with your consultant or the person(s) in question.

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2.   For each of the actions listed above, devise three responses that will let the other person(s) know that you like what they are doing. Be specific about what words you will use and about what actions you will take. Remember that communication can take many forms.

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3.   Try your ideas and record the responses to your new behavior.

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4.   If you were not satisfied with the responses you received from the other person(s), what did you try next to let them know you appreciated their original behavior?

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